Shipping & Returns
HELLO THERE! Welcome! Envy Stylz Boutique is located in Mineola, TX. WE SHIP! Southern Chic Boutique! CHECK BACK DAILY FOR NEW ARRIVALS!
SHIPPING
Thank you so much for shopping with us! We anticipate orders leaving with us within 5-7 days! Let us know if you have any other questions regarding shipping time! If you are needing something rushed for a birthday, anniversary, ETC, please don't hesitate to reach out to customerservice@envystylz.com & we will do our very best to accommodate :)
Shipping is a flat rate $7.99. Purchases over $60 qualify for FREE SHIPPING within the US.
RETURNS
Hey girl, hey! We want you to love your new goodies, and want them to fit perfect! Returns are easy!
Our return address is 111 S Johnson St Mineola, TX 75773. Please include your original invoice! It is attached to your shipping label. If you need us to send you a label, it will be deducted from your credit/refund. Please email customerservice@envystylz.com if you'd like us to send you a label. You are welcome to ship back using your own label! Once we get your return back, we will issue a store credit via email so you can order any items of your choice to replace your order. If you prefer a refund, just let us know! If you received free shipping on your order, the cost of shipping will be deducted from your credit/refund. If you have any questions please email customerservice@envystylz.com Most items are eligible for returns, however, the following items are STORE CREDIT ONLY: BLACK FRIDAY SALE, shoes, all items ordered using a discount code OVER 10% off, Styled -x- Envy bags, accessories, jewelry, hats, bralettes, grab bags, masks, coolers etc.
Returned merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted. If an item has been worn once, it will not qualify for a return.
While we don't mind changing a size, or an address before an order ships, please double check your order! If an order is already shipped and you need a change, we ask that your follow through the normal return process!
If your order is returned to us due to a bad address, you are responsible for the shipping cost to re ship it to a correct address. If you are alerted that your package has been returned to sender, please email customerservice@envystylz.com so we can send you a shipping invoice. If your return to sender mail sits at our warehouse for more than 30 days, it will then be donated to our local shelter.
If an order needs cancelled, we require a 10% cancellation fee due to the fees we are charged and not returned for a cancelled order. .
Thank you so much for shopping with us, and please don't hesitate to reach out to customerservice@envystylz.com if you have any questions or need help! :)
CARE INSTRUCTIONS
We recommend washing all tees with cool water and hanging to dry to insure they do not shrink or fade!
FAQ's
Where are we located?
111 S Johnson St Mineola, Texas 75773 (Home of KACEY MUSGRAVES!)
What are your hours of operation?
Our warehouse is open Monday - Friday 8-5
Store front hours vary so please send a message if you are wanting to come!
How long is shipping?
We ask about 5-7 business days!
How do I make a return?
Check out the instructions above.
How can I contact you regarding an order?
customerservice@envystylz.com
Do you have a brand ambassador, or influencer program?
Yes! Check out the bottom of the site.